Policies




All of the items we carry are handcrafted and customized for each individual client.  So please be patient and allow time for your products to be expertly crafted and shipped directly to you.  The time and craftsmanship we put into each product ensure your product arrives as requested and in the best condition.  Our company is committed to quality and excellence.  We know you will be pleased with our high-quality products, made just for you.

All orders are processed Monday-Saturday during normal business hours.  Orders that are placed on Sunday, holidays or after business hours, will be processed the following business day.

Shipping time is separate from processing time when anticipating the arrival of your order.  Orders typically take 7-10 business days.  

(Please note, your order may be completed and shipped sooner than the full order processing time listed above.  We post these approximate processing times to allow us to put our very best into producing high-quality products.  This ensures your product arrives as requested and in the best condition, eliminating the need for returns due to poor quality or order discrepancies.)